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	<title>C l a i m  D x</title>
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		<title>Learn/Think</title>
		<link>http://www.claimdx.com/archives/332</link>
		<comments>http://www.claimdx.com/archives/332#comments</comments>
		<pubDate>Tue, 11 Oct 2011 23:43:27 +0000</pubDate>
		<dc:creator>XpertCodr</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[Learn/Think]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=332</guid>
		<description><![CDATA[He who learns but does not think, is lost! He who thinks but does not learn is in great danger.]]></description>
			<content:encoded><![CDATA[<div id="attachment_333" class="wp-caption alignleft" style="width: 170px"><a href="http://www.claimdx.com/wp-content/uploads/2011/10/Confucious.jpg"><img class="size-full wp-image-333" title="Confucius" src="http://www.claimdx.com/wp-content/uploads/2011/10/Confucious.jpg" alt="" width="160" height="203" /></a><p class="wp-caption-text">Confucius</p></div>
<p>He who learns but does not think, is lost! He who thinks but does not learn is in great danger.</p>
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		<item>
		<title>Actions</title>
		<link>http://www.claimdx.com/archives/329</link>
		<comments>http://www.claimdx.com/archives/329#comments</comments>
		<pubDate>Tue, 11 Oct 2011 23:23:15 +0000</pubDate>
		<dc:creator>XpertCodr</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[Actions]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=329</guid>
		<description><![CDATA[What you do speaks so loudly that I cannot hear what you say. Ralph Waldo Emerson]]></description>
			<content:encoded><![CDATA[<div id="attachment_330" class="wp-caption alignleft" style="width: 138px"><a href="http://www.claimdx.com/wp-content/uploads/2011/10/Ralph-Waldo-Emerson.jpg"><img class="size-full wp-image-330" title="Ralph Waldo Emerson" src="http://www.claimdx.com/wp-content/uploads/2011/10/Ralph-Waldo-Emerson.jpg" alt="" width="128" height="164" /></a><p class="wp-caption-text">Ralph Waldo Emerson</p></div>
<p><span style="color: #000000;">What you do speaks so loudly that I cannot hear what you say.</span></p>
<p>Ralph Waldo Emerson</p>
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		<item>
		<title>Strive To Realize Your Full Potential</title>
		<link>http://www.claimdx.com/archives/293</link>
		<comments>http://www.claimdx.com/archives/293#comments</comments>
		<pubDate>Wed, 05 Oct 2011 15:39:33 +0000</pubDate>
		<dc:creator>XpertCodr</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[Strive To Realize Your Full Potential]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=293</guid>
		<description><![CDATA[We need to steer clear of this poverty of ambition, where people want to drive fancy cars and wear nice clothes and live in nice apartments but don’t want to work hard to accomplish these things. Everyone should try to realize their full potential. BARACK OBAMA,]]></description>
			<content:encoded><![CDATA[<p><div id="attachment_297" class="wp-caption alignnone" style="width: 120px"><a href="http://www.claimdx.com/wp-content/uploads/2011/10/Barack-Obama1.jpg"><img src="http://www.claimdx.com/wp-content/uploads/2011/10/Barack-Obama1.jpg" alt="" title="Barack Obama" width="110" height="150" class="size-full wp-image-297" /></a><p class="wp-caption-text">US President</p></div><br />
We need to steer clear of this poverty of ambition, where people want to drive fancy cars and wear nice clothes and live in nice apartments but don’t want to work hard to accomplish these things. Everyone should try to realize their full potential.</p>
<p>BARACK OBAMA,</p>
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		<item>
		<title>There Is Not Effort Without Error</title>
		<link>http://www.claimdx.com/archives/290</link>
		<comments>http://www.claimdx.com/archives/290#comments</comments>
		<pubDate>Wed, 05 Oct 2011 15:32:46 +0000</pubDate>
		<dc:creator>XpertCodr</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[There Is Not Effort Without Error]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=290</guid>
		<description><![CDATA[“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly; who [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_303" class="wp-caption alignleft" style="width: 94px"><a href="http://www.claimdx.com/wp-content/uploads/2011/10/Theodore-Roosevelt1.jpg"><img class="size-full wp-image-303" title="Theodore Roosevelt" src="http://www.claimdx.com/wp-content/uploads/2011/10/Theodore-Roosevelt1.jpg" alt="" width="84" height="127" /></a><p class="wp-caption-text">President T. Roosevelt</p></div>
<p>“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly; who errs and comes short again and again; because there is not effort without error and shortcomings; but who does actually strive to do the deed; who knows the great enthusiasm, the great devotion, who spends himself in a worthy cause, who at the best knows in the end the triumph of high achievement and who at the worst, if he fails, at least he fails while daring greatly. So that his place shall never be with those cold and timid souls who know neither victory nor defeat.”<br />
– Theodore Roosevelt</p>
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		</item>
		<item>
		<title>Wanting More</title>
		<link>http://www.claimdx.com/archives/288</link>
		<comments>http://www.claimdx.com/archives/288#comments</comments>
		<pubDate>Wed, 05 Oct 2011 15:21:22 +0000</pubDate>
		<dc:creator>XpertCodr</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[Wanting More]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=288</guid>
		<description><![CDATA[“If you want more, you have to require more from yourself.” – Dr Phil]]></description>
			<content:encoded><![CDATA[<div id="attachment_306" class="wp-caption alignleft" style="width: 112px"><a href="http://www.claimdx.com/wp-content/uploads/2011/10/Dr.-Phil.jpg"><img class="size-full wp-image-306" title="Dr. Phil" src="http://www.claimdx.com/wp-content/uploads/2011/10/Dr.-Phil.jpg" alt="" width="102" height="127" /></a><p class="wp-caption-text">Dr. Phil</p></div>
<p>“If you want more, you have to require more from yourself.”<br />
– Dr Phil</p>
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		<item>
		<title>The promise of ICD-10-CM</title>
		<link>http://www.claimdx.com/archives/286</link>
		<comments>http://www.claimdx.com/archives/286#comments</comments>
		<pubDate>Wed, 05 Oct 2011 15:17:33 +0000</pubDate>
		<dc:creator>XpertCodr</dc:creator>
				<category><![CDATA[Medical Billing/Coding]]></category>
		<category><![CDATA[The Promise of ICD-10-CM]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=286</guid>
		<description><![CDATA[The healthcare industry is making significant strides toward the adoption of electronic health records (EHRs). However, increased deployment of EHR technology only partially addresses the crucial need for better health information in the U.S. The full benefits of an EHR can only be realized if we improve the quality of data that EHRs are designed [...]]]></description>
			<content:encoded><![CDATA[<p>The healthcare industry is making significant strides toward the adoption of electronic health records (EHRs). However, increased deployment of EHR technology only partially addresses the crucial need for better health information in the U.S. The full benefits of an EHR can only be realized if we improve the quality of data that EHRs are designed to manage.</p>
<p>The current classification coding system used in the U.S., ICD-9-CM, is a 30-year old system and can no longer accurately describe today’s practice of medicine. Continuing to use this system jeopardizes the ability to effectively collect and use accurate, detailed healthcare data and information for the betterment of domestic and global healthcare. By failing to upgrade, we could find ourselves building an infrastructure that does not provide the information necessary to meet the healthcare demands of the 21st century.</p>
<p>Despite annual updates, ICD-9-CM does not meet our healthcare needs. Terminology and classification of numerous conditions and procedures are outdated and inconsistent with current medical knowledge and application. ICD-9-CM also cannot address the increasing pressure for more specific codes, especially codes that represent new technology. Outdated codes provide inaccurate or limited data and insufficient detail related to health diagnoses, procedures and technologies.</p>
<p>Medical care has changed drastically since ICD-9-CM was implemented. Many new healthcare diagnoses and services can no longer be described accurately using ICD-9-CM. For example, the terminology used to classify asthma in ICD-9-CM is outdated, resulting in an inability to assess the efficacy of treatment protocols that are based on the current clinical classification of asthma types.</p>
<p>Specific Gains</p>
<p>Upgrading ICD-9-CM to ICD-10-CM, a U.S. version of ICD-10 developed by the World Health Organization, and ICD-10-PCS, a procedural coding system designed by the Centers for Medicare and Medicaid to replace the current inpatient procedural coding system included in ICD-9-CM, will provide superior information for measuring healthcare service quality, safety and the efficacy of care. This data impacts quality reports and report cards, outcomes and performance measurement, clinical research, case management and pay-for-performance programs.</p>
<p>So why is the U.S. healthcare system the only developed country that has not adopted ICD-10? Perceived cost is a huge factor. However, delaying its implementation will actually increase future implementation costs as implementing a new coding system will require systems and application upgrades. This can be avoided if implementation is planned with other system changes to maximize impact and reduce complexity.</p>
<p>Not only does ICD-10 leverage our investment in EHR and modern technologies, but it also will give the U.S. healthcare system:</p>
<p>* Better data for patient safety, quality of care analysis and reimbursement;</p>
<p>* Increased capacity to identify and respond to public health or biological threats;</p>
<p>* The ability to achieve full benefit from the use of SNOMED-CT as the clinical language of medicine.</p>
<p>Although reimbursement considerations should not drive code set revisions, accurate and specific coded data should be used to support appropriate reimbursement. The level of specificity in ICD-10-PCS will provide payers, policy makers and providers with more detailed information for establishing appropriate reimbursement rates, evaluating and improving the quality of patient care, improving efficiencies in healthcare delivery, reducing healthcare costs, and effectively monitoring resource and service utilization.</p>
<p>For example, reduced healthcare costs will result if a more specific coding system is employed, facilitating prevention and identification of fraud and abuse or the specificity needed to conduct good quality improvement and error reduction programs. The exchange of additional data beyond the basic claim, and the time it takes to gather and process such detail, will significantly be reduced due to the more specific detail contained in the ICD-10-CM and ICD-10-PCS codes.</p>
<p>An Investment That Pays</p>
<p>By being the only country with a modern healthcare system that has not adopted ICD-10 (more than 100 countries already have), we are also making it more difficult to share disease and mortality data at a time when such global sharing is critical for public health. With recent public health and bioterrorism events, our ability to track and respond to international threats in real time is limited by our reliance on ICD-9-CM.</p>
<p>For example, ICD-10-CM would have better documented the West Nile Virus and SARS complexes for earlier detection and better tracking. Our national data systems are being rendered useless. The U.S. must be part of the world health data community. Many countries rely on U.S. analytical tools based on codes and groupers. This market edge is being lost by the inexplicable delay in coming inline with contemporary code sets.</p>
<p>The adoption of SNOMED-CT as the Consolidated Health Informatics initiative and license agreement between the National Library of Medicine and SNOMED International position it as the clinical language of medicine in the U.S. Eventual use of SNOMED-CT will not eliminate the need for classification systems. Even with fully deployed terminology systems, most health informatics professionals point to the ongoing need for classifications to permit aggregation of clinical data for administrative purposes including reimbursement, statistical and epidemiological analyses, and health policy decisions.</p>
<p>Continued use of the outdated version of ICD diminishes the U.S. investment in SNOMED-CT. The anticipated benefits of an EHR will not be fully achieved if the reference terminology employed, such as SNOMED-CT, is aggregated into a 30-year old classification system for administrative use and indexing. Valid maps are urgently needed to link from a highly specific terminology to a classification system so that information captured in the reference terminology can utilize the power of summary required for healthcare reporting and indexing offered by the classification systems. The ICD-10 medical coding system facilitates more robust mapping from SNOMED-CT in the EHR due to its granularity and use of current clinical terminology.</p>
<p>In 2003, the National Committee for Vital and Health Statistics (NCVHS) recommended that the Department of Health and Human Services initiate the rulemaking process for adoption of ICD-10-CM and ICD-10-PCS. NCVHS spent two years carefully listening to arguments and weighing the evidence before proceeding with their positive recommendation to the full committee.</p>
<p>ICD-10-CM and ICD-10-PCS needs to be implemented by October 2008. That means immediate adoption through the HIPAA rule making process in 2005 is critical to permit the healthcare industry to manage this transition and ensure continuity in its healthcare data reporting.</p>
<p>Linda Kloss, R.H.I.A., C.A.E., is the CEO of the American Health Information Management Association, headquartered in Chicago.</p>
<p> </p>
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		<title>Medical Billing Clearinghouse</title>
		<link>http://www.claimdx.com/archives/226</link>
		<comments>http://www.claimdx.com/archives/226#comments</comments>
		<pubDate>Sun, 02 Oct 2011 02:37:50 +0000</pubDate>
		<dc:creator>ronick</dc:creator>
				<category><![CDATA[Medical Billing/Coding]]></category>
		<category><![CDATA[Medical Billing Clearinghouse]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=226</guid>
		<description><![CDATA[What is a Medical Billing Clearinghouse? An electronic medical billing clearinghouse acts as a middleman that takes electronic medical claims information and then submits it electronically to insurance companies the medical billing clearinghouse contracts with. Why Should a Medical Billing Business Consider Using a Clearinghouse? Look at it this way: If you don’t use a [...]]]></description>
			<content:encoded><![CDATA[<p><strong>What is a Medical Billing Clearinghouse?</strong></p>
<p>An electronic <strong>medical billing clearinghouse</strong> acts as a middleman that takes electronic medical claims information and then submits it electronically to insurance companies the medical billing clearinghouse contracts with.</p>
<p><strong>Why Should a Medical Billing Business Consider Using a Clearinghouse?</strong></p>
<p>Look at it this way: If you don’t use a medical billing clearinghouse, your client sends you a medical claim in superbill format, you input that information into your medical billing software, you print out that information on to a CMS1500 form, you mail that form out to the appropriate insurance carrier. The insurance company checks the claim for any errors, if everything is correct (called a “clean claim”) the insurer submits payment to the physician for the services rendered and then you bill/invoice the physician for the services that you provided them. Now, how long do you think that process will take and what would be your expense? Well if you were to do this for each and every claim, for each and every client that you have, then I can assure you that it would only take about a month and a few weeks before you’d be out of business.</p>
<p>A medical billing clearinghouse cuts down on the amount of time it takes for medical claims to be accepted and processed by insurance companies. Today, the electronic medical billing clearinghouse also saves the environment because less paper is being used to complete the reimbursement process.</p>
<p><strong>Why Is An Electronic Medical Billing Clearinghouse A Must?</strong></p>
<p>There are several reasons but these impact both your business and your profits:</p>
<ul>
<li>Medical billing clearinghouse software catches errors that you may have made during the data entry process.</li>
<li>Once a clearinghouse catches those errors they let you know in real time where the mistakes were made for each and every medical claim so you can correct them, thus reducing the chances of receiving rejected claims.</li>
<li>You submit your claims to a clearinghouse electronically so the clearinghouse that you pick should also transmit your claims to the insurance carriers electronically, which will dramatically reduce your reimbursement time to less than ten days. I guarantee you that your clients will love you to death and pay on time each and every month.</li>
<li>Using an electronic medical billing clearinghouse eliminates the need for you to re-key data over and over for each payer, which saves you hundreds of hours in data entry. Plus, because they already have the insurance carriers’ information in their system, you can worry less about human errors being made when transmitting claim information.</li>
<li>A medical billing clearinghouse allows you to submit all your claims at the same time, rather than submitting them separately for each individual insurer. Again, the faster and more cleanly your claims are submitted to the carriers, the faster payments are received by your medical billing client.</li>
<li>A medical billing clearinghouse gives you a secondary location from which to manage all your electronic claims — in addition to the back ups that you create of your work on a daily basis, such as those on your computer, on CD/DVD, tape drives, etc.</li>
<li>A medical billing clearinghouse saves you from spending valuable hours of your time waiting on hold following up on claim errors or rejections with several different insurance carriers.</li>
<li>Electronic medical billing clearinghouses drastically reduce or eliminate the need for you to print paper forms, envelopes and spend money on postage.</li>
</ul>
<p>Simply put, when you use a good medical billing clearinghouse, your clients get paid faster so you can continue to service your clients needs, which, in turn, will make your clients refer more business to you without your having to ask. As a result, your <a href="http://homebusiness.about.com/od/homebusinessglossar1/g/roi.htm">ROI (return on investment)</a> and profits will skyrocket. In short, a medical billing clearinghouse, especially today’s electronic medical billing clearinghouse, can give your medical billing business a <a href="http://homebusiness.about.com/od/homebusinessglossar1/g/competitive_adv.htm">competitive advantage</a> over your competitors who do not use them.</p>
<p><strong>The Medical Billing Clearinghouse You Choose Should:</strong></p>
<ul>
<li>Provide you with a huge payer list from which you can choose.</li>
<li>Be nationwide, NOT regional.</li>
<li>Provide sync support for the type of medical billing software you are using to create, batch and submit claims.</li>
<li>Have an easy-to-get-out-of contract.</li>
<li>Provide excellent customer service and support.</li>
<li>Give you online access to update, track and manage the claims you have submitted.</li>
<li>Not charge excessive monthly fees that are beyond the industry norm.</li>
</ul>
<p>The medical billing clearinghouse you select should also provide you with the ability to process the following (Note: Some of these services can be offered to your clients at an additional charge thus increasing your profits per client):</p>
<ul>
<ul>
<li>Eligibility verification</li>
<li>Sent file status</li>
<li>Claim status reports</li>
</ul>
</ul>
<p>Rejection analysis Drop and mail paper claims if needed Secondary claims processing</p>
<ul>
<li>Electronic Remittance Advice (ERA)</li>
<li>Patient statement services</li>
<li>Payment processing reporting</li>
<li>Transaction summaries and reports of all your clearinghouse activity</li>
</ul>
<p>A <a href="http://homebusiness.about.com/lw/Business-Finance/Small-business-and-entrepreneu/Medical-Billing-and-Coding-Home-Based-Business-Idea.htm">home-based medical billing and coding business</a> is one that provides physicians with several levels of services and a medical billing clearinghouse does the same for the medical billing business owner. Be absolutely certain that you shop around for medical billing clearinghouses that best fit your needs and budget — but DO NOT choose one strictly based on cost.</p>
<p>Electronic medical billing clearinghouses must provide at least the services I’ve mentioned earlier. If you have to wait due to customer service issues at your clearinghouse you will lose money, your personal and business credibility, and finally your valuable clients.</p>
<p>Last, pay special attention to the medical billing clearinghouse’s startup and enrollment fees that you may have to pay for each practitioner or practice you will be submitting claims for. Those charges can eat into your profits. There are medical billing clearinghouses in the marketplace that charge flat fees regardless of how many physicians you bill for now or in the future, so proper research is the best way to keep your clearinghouse expenses to a bare minimum.</p>
<p>Written BY: P.G. Hackett</p>
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		<title>Opportunity</title>
		<link>http://www.claimdx.com/archives/223</link>
		<comments>http://www.claimdx.com/archives/223#comments</comments>
		<pubDate>Sun, 02 Oct 2011 01:58:29 +0000</pubDate>
		<dc:creator>ronick</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[Opportunity]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=223</guid>
		<description><![CDATA[Even when opportunity knocks, a man still has to get up off his seat and open the door.]]></description>
			<content:encoded><![CDATA[<div id="attachment_309" class="wp-caption alignleft" style="width: 136px"><a href="http://www.claimdx.com/wp-content/uploads/2011/10/Missed-Opportunity.jpg"><img class="size-full wp-image-309" title="Missed Opportunity" src="http://www.claimdx.com/wp-content/uploads/2011/10/Missed-Opportunity.jpg" alt="" width="126" height="130" /></a><p class="wp-caption-text">MIssed Opportunity</p></div>
<p>Even when opportunity knocks, a man still has to get up off his seat and open the door.</p>
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		<title>Success</title>
		<link>http://www.claimdx.com/archives/219</link>
		<comments>http://www.claimdx.com/archives/219#comments</comments>
		<pubDate>Sun, 02 Oct 2011 01:41:46 +0000</pubDate>
		<dc:creator>ronick</dc:creator>
				<category><![CDATA[QUOTES]]></category>
		<category><![CDATA[Success]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=219</guid>
		<description><![CDATA[The man who makes a success of an important venture never wails for the crowd. He strikes out for himself. It takes nerve, it takes a great lot of grit; but the man that succeeds has both. Anyone can fail. The public admires the man who has enough confidence in himself to take a chance. [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-family: Verdana, Arial, Helvetica, sans-serif;">The man who makes a success of an important venture never wails for the crowd. He strikes out for himself. It takes nerve, it takes a great lot of grit; but the man that succeeds has both. Anyone can fail. The public admires the man who has enough confidence in himself to take a chance. These chances are the main things after all. The man who tries to succeed must expect to be criticized. Nothing important was ever done but the greater number consulted previously doubted the possibility. Success is the accomplishment of that which most people think can’t be done.<br />
C. V. White</span></p>
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		<title>Coder shortage goes straight to the Bottom Line</title>
		<link>http://www.claimdx.com/archives/194</link>
		<comments>http://www.claimdx.com/archives/194#comments</comments>
		<pubDate>Fri, 30 Sep 2011 22:32:30 +0000</pubDate>
		<dc:creator>ronick</dc:creator>
				<category><![CDATA[Medical Billing/Coding]]></category>
		<category><![CDATA[Shortage of Medical Coders]]></category>

		<guid isPermaLink="false">http://www.claimdx.com/?p=194</guid>
		<description><![CDATA[  The problems associated with nurse and pharmacist shortages are becoming an old and sad story. Now you can add a new chapter: The lack of medical coders has risen to critical levels in some areas, and those who do nothing about it stand to lose millions of dollars in unbilled charges. “Coding is a [...]]]></description>
			<content:encoded><![CDATA[<div> </div>
<p>The problems associated with nurse and pharmacist shortages are becoming an old and sad story. Now you can add a new chapter: The lack of medical coders has risen to critical levels in some areas, and those who do nothing about it stand to lose millions of dollars in unbilled charges.</p>
<div>
<p>“Coding is a key component in the revenue cycle,” says Phil Incarnati, president/CEO of McLaren Health Care Corp., Flint, Mich. “If you get bogged down in coding, you stop the revenue. With the difficulties health care systems and individual hospitals are dealing with to make a margin to support their missions, you certainly don’t want to shortchange yourself on the revenue side.”</p>
<p>McLaren board Chairman Charles Weeks agrees: “Hospitals can’t afford to wait until the situation becomes dire. They need to be diligent about keeping up with the situation or they stand to lose a lot of cash flow.”</p>
<p>William Cronin, president of PHNS HIM Inc. (Provider HealthNet Services Health Information Management Inc.), Monument, Colo., estimates the shortage to be as great as 30 percent nationwide. A study by the American Health Information Management Association, Chicago, finds that the shortage is most critical in the northeastern and western parts of the country.</p>
<p>The Bureau of Labor Statistics estimates that U.S. hospitals will need 97,000 new medical record and medical health technicians by the year 2010 to replace those who are leaving the field now.</p>
<p>“The situation is going to get worse before it gets better,” says Incarnati, who has helped implement a number of measures to minimize the shortage among the health care system’s six hospitals. “Hospital board members have a fiduciary responsibility to facilitate the preservation of assets for a hospital. Coding is so critical that it needs to be high on the radar screen for board members and hospital administration. You don’t want to be in the position where you are making a lot of mistakes in this area because the penalties are extreme.”</p>
<p>Fewer people are choosing coding as a profession, in part because of the complexity and changing nature of the job due to frequent revisions of government regulations. Greater workload resulting from expanded prospective payment regulations are also to blame. These include outpatient, skilled nursing, rehabilitation, home health and long-term acute care. Additionally, because there are no degree programs in coding, hospitals have no direct source or pipeline from which they can recruit.</p>
<p>On top of that, learning how to do clinical coding is no easy task. The coder is responsible for reviewing all tests, diagnoses, results and medications and giving them a numeric value. This requires substantial clinical understanding as well as medical record and computer technology knowledge. Many coders come from the clinical field looking to begin a second career. Others pursue a degree in health information management to help prepare them for the job. To become certified, they must undergo an 18-month AHIMA program and pass an exam offered by that organization or take a certification program offered by the American Academy of Professional Coders.</p>
<p>To really become competent at the profession, on-the-job experience is a necessity, says Nelly Leon-Chisen, director of coding and classification with the American Hospital Association. While they are often hard to find, there are certificate programs that specialize in coding, Leon-Chisen notes. Some associate degree programs in health information technology teach coding and there are several bachelor’s programs in health information management that cover coding as well. “The problem is that there aren’t a lot of educational programs that offer these degrees, and when they do, they are in larger cities,” she says.</p>
<p>Typically, those entering the profession have a medical records background and are forced into on-the-job training, according to Incarnati.</p>
<p>That leads to another part of the puzzle. Because hospitals are so short-staffed with coding personnel, many lack the manpower to provide essential training for new coders. Even those people with an education in medical information management need direct oversight and training for six months to a year to get up to speed on the complexities of the job, Leon-Chisen says.</p>
<p>In the rush to fill medical coding vacancies, hospitals need to be scrupulous about hiring qualified people. After all, a hospital’s reputation is on the line, says Bill Robertson, president and trustee of Adventist HealthCare Inc., Rockville, Md. “Hospitals have a lot to lose if they don’t use qualified people,” he says. “Coding essentially creates the window [through] which others judge the complexity of care you’re providing. Outcomes are adjusted by severity. If your coding is not complete and up-to-date, it will affect how outside companies judge your level of care.”</p>
<p>Rita Scichilone, AHIMA’s director of coding products and services, agrees: “Coders are an integral part of a health care system. Not only are they key in reimbursement and processing claims but they are critical in decision support, indexing of disease and overall clinical management. They are responsible for making sure the hospital follows the appropriate government rules and regulations. Inaccurate and inappropriate codes are what get a hospital into compliance problems with fraud and abuse.”</p>
<p>Contract coding companies pick up the slack for many hospitals, and have become a $5 billion business, says Cronin.</p>
<p>It is not uncommon to see more than $1 million to $2 million worth of charts that have been untouched for weeks or months, according to Cronin. He’s even seen the number rise above $20 million because of missed deadlines. The result is a significant loss of revenues.</p>
<p>A telltale sign that your hospital may be short of coders is an increase in accounts receivable or outstanding days to collect payment, Incarnati says. Adventist strives for a three– to four-day turnover, Robertson says.</p>
<p>For McLaren Health Care Corp., which has annual revenues of approximately $2 billion, a day lost in accounts receivable translates into approximately $5.5 million in lost reimbursement, Incarnati says.</p>
<h3><span style="color: #000099;">INCENTIVES</span></h3>
<p>Many hospitals, such as Adventist, are beginning to implement internal measures to ease the shortage: upgraded pay scales, signing bonuses, flex-time and overtime opportunities, scholarship programs for coding education, online training programs, in-house training for internal employees and increased use of freelance coders.</p>
<p>Hospitals also should concentrate on employee retention. “Coders need to know that they are respected and recognized for the important contributions they make,” Scichilone says. “Current coders need to be supported by opportunities for continuing education and professional development.”</p>
<p>Adds Incarnati: “Our industry receives a lot of criticism that we are not proactive enough [with] revenue. There are some good lessons to learn from the pain of others. This is one issue that hospitals can’t afford to sit on.”</p>
<p>Written By: Susan Meyers</p>
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