This is the data for the FAQ page
Q: What is ClaimDx?
A: ClaimDx is an all-in-one Practice Management, Scheduling and Billing software system for small to medium sized healthcare offices of all specialties. Developed by an industry expert, Claimdx uses a state-of-the-art programming engine, ClaimDx is designed to be fast,user-friendly and very affordable.
Q: Do I need to know a lot about computers to use ClaimDx?
No. ClaimDx‘s intuitive approach and user-friendly interface allows the user to quickly learn the ClaimDx software and become more productive regardless of prior computer experience.
Q: Will we be required to purchase a service/maintenance contract?
A: ClaimDx offers annual maintenance contracts for toll-free telephone technical support and product updates. While all users are encouraged to have a maintenance contract, we do not require you to purchase one.
Q: I am a solo-practitioner, will ClaimDx benefit me?
Yes. Whether you‘re one doctor or part of a large practice, ClaimDx can benefit you by increasing efficiency and reducing costs.
Q:I have a specialized practice, will ClaimDx meet my needs?
Yes. ClaimDx can be easily customized for your medical specialty making the setup and integration painless.
Q: Does ClaimDx support electronic data upload?
A: Yes, ClaimDx supports uploading of text and images, such as x-rays directly from your workstations/ PC‘s/online without your reports/prescriptions ever touching paper. Document upload is accessible at any point, through the Patients menu.
Q: Is the ClaimDx system a secure one, and can I control who gets what access privileges?
A: Yes, each user has his or her own unique user name and password to access ClaimDx. The administrator can set individual user accounts for each user to access ClaimDx. If a user is no longer part of the company, his or her log-in information can be removed from the system immediately.
Q: Will I be able to access my patient information remotely when I am at the hospital etc…?
Yes. As long as you have access to the Internet, your patient’s information can be accessed from any location.
 Q: Is hiring a technical staff required when purchasing a ClaimDx System?
Most clinics do not need a dedicated technical person but some clinics may decide otherwise. Either way, it is important to assign a staff member for contact purposes, backup and maintenance.
Scheduling
Q: Can I create custom office hours and visit types for my practice?
A: Yes, ClaimDx allows you to customize the practice hours and physician hours to suit the way your practice operates. ClaimDx also supports the creation of custom visit types and color coding of the visit types.
Q: Is it easy to re-schedule a patient, and can I schedule them with another resource?
A: Yes, it is very easy to re-schedule a patient, by canceling a previous appointment and generating a new one, selecting any open day, time and resource. ClaimDx makes re-scheduling fast and easy, all from one screen.
Q: Can I book multiple patients into one time slot?
A: Yes, Multiple patients can be booked into a time slot. Time slots can also be customized to be anywhere from 5 minutes to 2 hours, permitting you to have as many patients as you would like booked per 5 minute time slot.
Q: Can I get a report of appointments that have been cancelled?
 A: Yes, ClaimDx keeps a record of all appointments that have been cancelled and a report can be printed out in the Reports menu.Â
Billing
Q: Does ClaimDx support electronic billing?
A: Yes, ClaimDx supports both electronic and CMS-1500 billing.
